Standard
€89.99/ month
- Booking link for your venue
- Public reservation page
- Embed / widget for your own site
- Admin panel
- Table management
- Manual reservation entry
- Reservations & status overview
- Mobile management
For hospitality · Reservations, Google & returning guests
More reservations. Fuller tables. Guests who come back.
Pikni is an online reservation and growth system for hospitality venues — helping restaurants, taverns, cafés and bars get more direct bookings, strengthen their Google profile, cut no-shows and bring back guests who have already visited.
Guests book in seconds — no app, no signup. You get a clean reservation, the guest's contact and a clearer view of your shift. After the visit Pikni helps turn a good experience into a Google review, and a past guest into a new visit.
The first step isn't a contract. The first step is to see where your restaurant, tavern or café is losing reservations, reviews, tables and guests who could come back.
- +18%more direct bookings
- 3×more Google reviews
- −40%fewer no-shows
- 5 minweekly owner brief
Pikni tracks what actually matters to the owner: bookings, Google reviews, no-shows, guest contacts and returning guests.
Guests today see Google first. Then they pick a restaurant.
When someone looks for a place to eat, they rarely start on your website. They start on Google. They see the rating, number of reviews, photos, opening hours — and only then decide who to trust. If the path to a reservation is complicated, a share of guests drops off. If competitors have more reviews, they look safer. Pikni shortens the path from interest to table: the guest clicks, picks a slot, table is PIKNUT.
Google is the venue's first window
A guest often decides before they open your website. On Google they see how much others trust you and how easy it is to book.
Reviews build trust
A good venue shouldn't have to depend on whether a happy guest remembers to leave a review. After the visit Pikni helps that good experience get a public trace on Google.
A booking builds a guest base
Every reservation is not just a slot. It's a name, a contact, a visit history and an opportunity for the guest to sit at your table again.
Pikni connects what actually matters to owners: the reservation, guest contact, Google review and the guest's return.
The reservation is just the start. Real growth begins after arrival.
Most systems take the booking and stop there. Pikni goes further. Every reservation creates a guest contact. Every arrival can become feedback. Every happy guest can become a Google review. Every past guest can come back. You don't get just a list of bookings — you get a system that shows where you're winning guests, where you're losing them, and how to bring them back.
How one PIKNUT booking becomes venue growth
Reservation→Guest contact→Arrival→Feedback→Google review→Better visibility→Guest returns
Online reservations
More direct bookings
Guests can book via Google, your website, Instagram, a QR code or a Pikni link. No app, no account, no back-and-forth messages, no calls in the middle of a busy shift. You get a clean reservation in admin and the guest contact stays valuable long after dinner ends.
+18% more direct bookings
Google reviews
A stronger Google profile
After the visit the guest gets a simple feedback link. If they're happy, Pikni guides them toward a Google review. If they're not, private feedback comes to you — a chance to fix the issue before it becomes a bad public review.
3× more Google reviews
Guest return
Fewer empty tables, more returning guests
Pikni helps flag risky reservations, track arrival confirmations and find guests who haven't been in a while. You don't just cut empty tables — you build a guest base you can reactivate. The easiest guest to bring back is the one who already knows you.
−40% fewer no-shows
Demo admin · Konoba Mediteran
See what a venue looks like when it really runs.
The demo admin shows reservations, tables, guests, the shift and growth signals in one place — as if you were leading tonight's shift. See who's coming, who's confirmed, which tables are taken, where the no-show risk is, and which guests are worth inviting back.
For venues · Growth platform
More reservations. More reviews. Fewer empty tables.
Pikni is not just another reservation book — it's a hospitality growth platform connecting booking, Google reputation, guest CRM and AI insights. Measurable outcome for owners: more guests, more reviews, fewer no-shows.
- Booking that fills tables+15% reservations24/7 online reservations, Google Reserve link, embed on your website, next-day reminders — fewer empty slots.
- Reputation engine3× more Google reviewsAfter the visit the guest gets a feedback link. Happy guests go to a Google review, unhappy ones reach you privately.
- Guest CRM that brings guests back+22% returning guestsHistory, tags, top loyal guests, waitlist, and "we miss you" campaigns in one click.
- AI Owner Brief5 min per weekWeekly report via email/WhatsApp: 5 KPIs, 3 AI recommendations, 1 action of the week. No need to log into admin.
Or call 095 575 2170 for a free Growth Audit
Demo admin · Konoba MediteranSiguran demo — sve promjene vraćaju se na početno stanje nakon osvježavanja stranice.
Danas
24
rezervacija
Gosti
78
Occupancy
72%
4/14 slobodno
Peak
20:00
najjači sat
Gosti po satuPeak 20:00
10:0023:00
- Ana Horvat+385 91 234 5678 · stol T119:302Sjedi
- Marko Babić+385 95 111 2233 · stol T420:004Sjedi
- Petra Novak+385 99 555 7788 · stol T521:006Potvrđeno
- Luka Kovač+385 98 121 4500 · stol T721:308Na čekanju
Siguran demo — sve se resetira nakon osvježavanja.Otvori puni demo admin
How Pikni creates growth
We don't just sell reservations. We build the loop that brings guests back.
The reservation is the first click. But for the owner what matters most is what happens after. Pikni helps you know who the guest is, whether they arrived, what impression they left, whether they can leave a Google review and when it makes sense to invite them back.
- 1
Reservation
The guest picks a slot — no app, no signup, no waiting for a reply.
- 2
Guest contact
The venue gets a name, contact, party size, slot and visit history.
- 3
Feedback
After the visit the guest can share an impression, and the owner sees what to keep, praise or fix.
- 4
Google review
Happy guests find it easier to leave a public review that builds trust with future guests.
- 5
Return
Guests who haven't come in a while can be reactivated with the right message at the right time.
That's how Pikni turns one reservation into data, data into a relationship with the guest, and a relationship into a new visit.
Growth system · 6 ways to stay ahead of competitorsWe don't add another tool.
We don't add another tool.
We give you back control over your guests.
Pikni connects everything an owner needs after the first booking: shift overview, Google reviews, arrival confirmations, guest base, review replies and weekly recommendations. Instead of many disconnected tools, you get one simple system that shows where the venue is winning guests, where it's losing them and how to bring them back.
Pregled lokala i konkurencije
Kako vaš lokal stoji na Googleu u odnosu na konkurenciju?
Konoba Mediteran, Split
Ocjena 62/100
Google ⭐
4.4
142 rec.
Booking link
✗
nema
Manjak recenzija
-118
vs top 3
- Konkurenti se bolje vide na Googleu i imaju više recenzija.
- Ako gost mora zvati ili čekati odgovor, dio rezervacija se izgubi.
- Pikni pokazuje gdje lokal gubi goste i što se prvo može popraviti.
Reputation engine
Feedback → Google routing
Ana, Konoba Mediteran
"Sjajna večera, ribu pamtim!"
4-5 ⭐
→ Google recenzija (1-klik)
+42 ovaj mjesec
1-3 ⭐
→ Privatno vlasniku
7 spašenih
Loše ocjene ne idu na Google — idu vama da popravite. Dobre ocjene jednim klikom postaju javna recenzija.
AI Review Replies
Odgovori na recenzije za 5 sekundi
Marco · Google · 3 ⭐
"Food was nice but we waited 25 min for the bill."
Pikni AI · EN · profesionalan ton
"Hi Marco, thank you for the kind words about our food. We're sorry about the wait — we've added extra staff on the bill side. We'd love to welcome you back."
HRENDEIT3 tona
No-show Shield
Smart confirm 24h prije
- RIZIKTomislav K. · 6 os.20:30 · 3 posjete · no-show 33%
- pratitiIva M. · 4 os.21:00 · 2 posjete · no-show 12%
- RIZIKFilip B. · 8 os.21:30 · 1 posjeta · no-show 0%
Auto-šalje potvrdu 24h prije. Ako gost ne klikne za 4h → stol se oslobađa i ide waitlisti.
Spašeno ovaj mjesec: 14 stolova · ~3.200 €
Reactivation kampanja
„Fali nam vas" · 60+ dana
WhatsApp template
"Bok Ana, dugo se nismo vidjeli! 🌊 Čeka vas stol uz more — uz čašu prošeka na kuću ako rezervirate ovog tjedna."
- Ana Horvatprije 78 dana · 4 posjeta
- Marko Babićprije 65 dana · 3 posjeta
- Petra Novakprije 91 dan · 5 posjeta
Prošli tjedan: 8 poslano → 5 rezervacija (+625 €)
AI Owner Brief
Ponedjeljak 8:00 · email + WhatsApp
142
+12%
Rezerv.
+18
ovaj tj.
Recenzije
4
-20%
No-show
Subota navečer puna 6 tjedana zaredom — razmislite o drugoj smjeni.
5 lojalnih gostiju nisu bili 60+ dana — pošaljite reactivation.
Quiet termini: utorak 19:00 — vrijeme za promo.
Interactive sandbox
See the full guest journey — from click to booking.
In 30 seconds see what actually happens: the guest picks a slot, the reservation lands in admin, the owner sees the details, and the guest contact stays in the system for reviews, arrival confirmations and future returns.
This isn't a static screenshot. Walk through the real journey the guest, owner and floor team will see.
Demo onboarding
Postavi restoran u 3 koraka
Bit će dostupan na pikni.hr/r/konoba-demo
Demo rezervacija
Konoba Demo
Split · Restoran
Datum
Broj osoba
2
Slobodni termini
Tvoj backend
Konoba Demo · Vlasnik
OtvorenoSmjena: 18:00 – 24:00
Notifikacije
Nova rezervacija — Ana K. (2 osobe)
Danas 20:00·Stol 3 (Sala)·
Nova rezervacija — Ivan P. (5 osoba)
Danas 21:30·Stol 9 (Terasa)·
Današnji raspored
19:00
3/8
20:30
6/8
22:00
4/8
Završi rezervaciju lijevo — ovdje stiže notifikacija.
Tvoj mobitel
Live u džepu
9:41
Bok, Marko 👋
Danas, 22.5.
Rezervacije
18+12%
Gosti
47+8%
Popunjenost
78%
Prihod proc.
1.2k €+15%
Popunjenost po satu
17h20h24h
Sve što ti treba — uz stol, u ruci.
In 30 seconds you see the whole path: the venue is set up, the guest books, the backend gets the notification, and the owner sees what's happening.
What can your venue get in the first 30 days?
The pilot isn't a complex project. The goal in 30 days is to set up online reservations, connect Google and your website, start capturing guest contacts, launch post-visit feedback and show what small changes can bring more bookings, more reviews and fewer empty tables. We don't ask you to trust a promise — we set the system up and watch what happens.
- 1Day 1–3
Venue setup
Tables, zones, hours, booking link and basic admin are set up.
The venue can start taking online bookings and collecting guest contacts. - 2Day 4–10
Google, Instagram & web bookings
The Pikni link is added to your website, Instagram, Google Business Profile and a QR code.
Guests book more easily — no calls, no messages, no waiting. - 3Day 11–20
Feedback, reviews & arrival confirmations
Post-visit feedback and arrival confirmations for risky reservations are turned on.
More Google reviews, fewer empty tables and a clearer view of what guests actually experience. - 4Day 21–30
Guest base & weekly plan
Pikni shows which guests return, who hasn't been in a while and which slots can fill better.
The owner gets a clear plan for the coming week.
What's available now, and what's coming next?
Pikni already covers the most important start: online reservations, admin, feedback, Google reviews, arrival confirmations and a guest base. Next up: more automation for email, WhatsApp and deeper Google integrations.
Live today10 items
- Online reservations, no app for guests
- Reservations, tables and shift overview
- Admin demo and interactive sandbox
- Post-visit feedback and path to a Google review
- Risky reservation detection and arrival confirmations
- Guest base and lapsed guests
- Reactivation message for past guests
- Weekly owner plan
- Fast review replies · HR/EN/DE/IT
- Venue and competitor overview
Coming next8 items
- →Automated email delivery of feedback link, arrival confirmation and weekly plan
- →Real Google data in venue and competitor overview
- →WhatsApp Business API for automatic messages
- →Automatic publishing of review replies to Google
- →Reserve with Google — official partner integration
- →Birthday greetings for guests
- →Automatic waitlist offer when someone cancels
- →Quarterly trends in the weekly owner plan
Google integration
Bookings where guests are already searching.
Guests rarely start on your website. They start on Google, Google Maps, Instagram or a recommendation. Pikni adds the shortest path from that interest to a real reservation — no app, no signup, no waiting for a reply.
Available now
Booking link for Google Business Profile
Every venue gets a Pikni booking link that can be added to Google Business Profile, Instagram, the website and a QR code. Guest clicks, picks a slot, books in seconds.
Google is the venue's digital window. Pikni turns that window into a reservation, a guest contact and a new reason to come back.
Coming
Reserve with Google — official integration
Next phase: Google sees free slots in real time, and the booking still happens through Pikni.
Real slots, less friction, more bookings from Google Search and Maps.
🔒
google.com/search?q=konoba+kod+mate+split
Google
konoba kod mate split
Konoba Kod Mate
4.9(312)·Konoba · Split
Šetalište bb, Split
Pozovi
Upute
Web
Provided by Pikni
Google ↔ Pikni · klik vodi gosta direktno u rezervaciju
GooglePikniPotvrda
For guests
For guests it stays simple.
No app to download, no account to create, no waiting for a reply. Find the venue, pick a slot, confirm a table in seconds.
Find a venueFind a venue
Curated restaurants, taverns, cafés, bars, bistros, rooftops and hotels — hand-reviewed.
No signup
Book in seconds and get a magic link to edit or cancel.
A table without messaging
Less waiting for replies, fewer messages and safer arrivals for the guest and the venue.
Plans for venues
Plans for hospitality venues
Start with simple online reservations or turn on the full system for more bookings, a stronger Google presence, fewer no-shows and returning guests. Clear monthly pricing, no hidden fees.
Business
€149.99/ month
- Everything in Standard
- Google Business Profile booking link
- Priority support
- Growth Audit
- Reputation funnel
- Basic guest CRM
- No-show overview
Growth Pilot
€249.99/ month
- Everything in Business
- Reputation Engine
- No-show Shield
- Reactivation campaigns
- AI Owner Brief
- AI Review Replies
- Weekly growth overview
- Recommendations for more bookings & reviews
Prices exclude VAT. Google integration is available as a booking link in Google Business Profile; full Reserve with Google integration is in progress.
Not sure which plan fits your venue? Call 095 575 2170 or write to hrvoje.buljan10@gmail.com.
See all features+
All features
From reservation to loyal guest — all in one panel
Pikni is not just a "reservation book". It's the full operating system: live floor, CRM, smart insights, reminders and growth tools — mobile-first, built for the floor of a busy venue.
Operations today
- Live FloorS1
Real-time table status — free / arriving / seated / blocked.
- Quick addS1
A phone reservation lands in the system in 5 seconds.
- Tomorrow remindersS5
Tomorrow's list with 1-click WhatsApp message — fewer no-shows.
- Staff shiftsS3
Who works today and tomorrow, roles and hours — visible to the whole team.
- Drag & drop layoutS1
Zones, tables, walls, windows — your own floor plan.
Growth & guests (CRM)
- Guest historyS6
Every guest has a card: visits, special requests, no-show rate, tags.
- Top loyal guestsS6
Auto-detect 2+ visits in 90 days, 1-click WhatsApp re-engagement.
- Interest listS4
Guests who didn't find a slot — invite them when one opens up.
- WaitlistS3
Walk-in guests queued in order, floor lead sees who's next.
- Private feedbackS3
Guest leaves a rating and comment after the visit — only the venue sees it.
Booking experience
- 🔥 Popular slotsS8
Booking flow highlights top slots based on 60 days of real bookings.
- Magic link, no signupS3
Guest edits or cancels via email — no password needed.
- Interest sheetS5
When nothing is free, guests leave interest instead of leaving to a competitor.
- Multi-language HR/ENcore
Whole platform + booking flow available bilingually.
Owner & analytics
- Weekly recapS8
WoW indicators ▲▼ — bookings, guests, no-shows, most active guest.
- Smart recommendationsS7
Auto-insights: peak hours, quiet slots to promote, best/weakest day.
- Portfolio overviewS7
Multi-venue owners see KPIs across all restaurants on one screen.
- 30/90-day analytics
Trends, party distribution, top tables, reservation sources.
- Export CSVS4
Today's reservations in one click — for accounting or shift hand-over.
- Google Reserve
Pikni link in Google Business Profile — guests book straight from Google search.
FAQ
Frequently asked questions
Is Pikni just a reservation system?+
No. A plain reservation system only records the slot. Pikni connects the full guest journey: reservation, contact, arrival, feedback, Google review and return. That's why Pikni is not just a digital reservation book — it's a system that helps the owner keep control after the first booking.
What does "growth system for a venue" mean?+
It means Pikni doesn't stop when a guest books a table. Pikni helps the owner see who's coming, who no-showed, what guests said after the visit, who can leave a Google review, and who's worth inviting back. Goal: more direct bookings, a stronger Google profile, fewer empty tables, more returning guests.
What does "check where the venue is losing guests" mean?+
A short check of the most common places restaurants, taverns and cafés lose revenue: how easy it is to book, how the Google profile looks, whether reviews are enough, how many tables are lost to no-shows, whether guest contacts are captured, and whether the venue knows who to invite back. Not a heavy report — a clear answer: where the revenue leaks and what to fix first.
How does Pikni help my Google profile?+
Two ways. First, the booking link can be added to Google Business Profile so guests book easily. Second, after the visit the guest can leave feedback — happy guests are guided to a Google review, private feedback helps the owner fix things quietly.
Why is the guest contact important?+
Without a guest contact, the visit ends when the table is cleared. With it, the venue can track visit history, spot loyal guests, see who hasn't returned in a while and send a message that can drive a new booking. Every reservation becomes the start of a guest base.
Does the guest need to install an app?+
No. No app, no signup. The guest clicks the Pikni link, picks a time, enters details and books a table in seconds.
Where can the Pikni booking link be placed?+
On Google Business Profile, your website, Instagram, Facebook, a QR code in the venue, a newsletter, or any digital channel.
How does Pikni help reduce no-shows?+
Pikni helps track arrival confirmations, reservation status and risky slots so the venue can act before a table stays empty. Fewer no-shows means a calmer shift, better staffing and less lost revenue.
What if the guest is unhappy?+
After the visit the guest can leave feedback. If it's negative, the owner sees it privately and can react before it becomes a public bad review. The goal isn't to hide the problem, it's to catch it in time and improve the experience.
Is Pikni only for coastal venues?+
No. Pikni is for restaurants, taverns, cafés, bars, bistros, beach bars, rooftops, hotel venues and other hospitality places that want more control over reservations and guests.
Can I try before signing up?+
Yes. Open the admin demo and go through an evening shift — see how reservations, tables, statuses, guest contacts, feedback and the weekly owner brief look in practice.
How much does it cost?+
The Standard plan starts at €89.99 per month. The Business plan starts at €149.99 per month. The Growth Pilot plan starts at €249.99 per month. Prices exclude VAT.
Online reservations for restaurants that do more than just booking
Pikni is a system for online reservations for restaurants, cafés, taverns, bars and other hospitality venues. Unlike a plain digital reservation book, Pikni helps the venue capture guest contacts, strengthen its Google Business Profile, gather more Google reviews, cut no-shows and bring back guests who have already visited. The goal is simple: more direct bookings, better visibility on Google, fewer empty tables and more returning guests.
Pikni combines a reservation system, guest CRM, no-show shield and local SEO for restaurants into one hospitality platform — a growth system that works for you even when you're off the floor.
Your venue already has guests.
Pikni helps them come back.
Turn every reservation into a guest contact, every arrival into feedback, happy guests into Google reviews and past guests into new bookings. Pikni is a booking and growth system for venues that want fuller tables, fewer no-shows, a stronger Google profile and more returning guests.
or call +385 95 575 2170 for a short chat about your venue.
or send a message to hrvoje.buljan10@gmail.com
Contact · same-day reply
Get in touch — we'll help you launch Pikni at your venue.
Restaurant, tavern, café, beach bar or hotel — no commitment, no card. Call or message us, we reply fast.
Mon–Sat · 9:00–21:00 Croatia · local support No commitment · no card · no install
Call
095 575 2170
Fastest path. A short call, no sales pressure.
WhatsApp
095 575 2170
Message us directly, we send demo and info in minutes.
Email
hello@pikni.hr
Send your question and we'll reply with a short proposal.
Apply your venue
Apply your venue
Fill the short form and start your 30-day Growth Pilot.
Mon–Sat · 9:00–21:00 Croatia · local support No commitment · no card · no install