FAQ

Frequently asked questions about online table reservations

Quick answers for guests and venues — from booking without sign-up to adding a booking link to your Google Business Profile.

How do I book a table online with Pikni?

Open the restaurant page on pikni.hr, pick a date, time and party size and confirm. You get a confirmation with a magic link to view or cancel the booking — no sign-up needed.

Do I need an account to book a table?

No. Pikni bookings work without registration. You only enter your name, email and phone so the venue knows who is coming.

What is Pikni?

Pikni is a Croatian platform for online table reservations in restaurants, taverns, beach bars, rooftops and hotels. It is a reservation and growth platform for hospitality venues, not a picnic service.

Can I cancel or change my reservation?

Yes. The confirmation email contains a magic link to your reservation where you can cancel. To change the time, make a new booking or contact the venue directly.

How can a venue start taking online bookings with Pikni?

Apply at pikni.hr/en/partner/apply, set opening hours and tables, and you get a public booking link. That link can be added to your Google Business Profile so guests can book straight from Google Search and Maps.

What is a Google Business Profile booking link?

It is the URL of your reservation page added to your Google Business Profile. Guests see a 'Book a table' button in Google and land directly in the Pikni booking flow.

Is Pikni an official Reserve with Google integration?

Pikni currently uses a booking link inside the Google Business Profile. A full native Reserve with Google integration is in preparation.

How far in advance should I book?

It depends on the venue and the time slot. Pikni only shows slots the venue keeps open — if a slot is listed, it is available.

Can I book for a larger group (10+ people)?

Most venues accept bookings for up to 20 guests through Pikni. For larger groups or private events we recommend contacting the venue directly.

Does Pikni charge guests for a reservation?

No. Booking a table through Pikni is free for guests.

How does a venue manage reservations in Pikni?

Every venue gets a mobile-first admin panel with live notifications, a calendar, table and floor view, guest history and opening hours — no extra software needed.

Does Pikni work across Croatia?

Yes. The focus is on the Adriatic (Split, Hvar, Dubrovnik, Zadar, Šibenik, Rovinj, Pula, Opatija) and Zagreb, but we onboard venues from all of Croatia.

Still unsure? Browse restaurants or apply as a venue.